{"id":3196,"date":"2026-05-11T12:29:01","date_gmt":"2026-05-11T10:29:01","guid":{"rendered":"https:\/\/www.teamlike-schulbegleitung.de\/faq\/"},"modified":"2026-07-08T13:51:04","modified_gmt":"2026-07-08T11:51:04","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.teamlike-schulbegleitung.de\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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Professional School Support\nin Hildesheim, Hanover & Surrounding Areas.<\/strong><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Frequently asked questions briefly <\/h1>\t\t\t\t<\/div>\n\t\t\t\t
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and clearly answered<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tFor families<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tFor school support staff<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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For Families<\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Who is TeamLike School Support and why should we choose you? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/circle><\/line><\/svg><\/span>\n\t\t\t<\/circle><\/line><\/line><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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We are an experienced provider in the field of school support and are committed daily to ensuring that children with special educational needs receive the best possible support in their school life. What distinguishes us: We work with carefully selected school support assistants, place great importance on personal and transparent communication with families and schools, and are a reliable point of contact for you from the first inquiry to well beyond the start. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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In which regions and districts do you operate? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/circle><\/line><\/svg><\/span>\n\t\t\t<\/circle><\/line><\/line><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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We are currently active in the districts of Hildesheim, Hanover, and Peine, as well as the surrounding regions. Are you unsure whether we operate in your region? Please contact us. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What is school support and what are its tasks? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/circle><\/line><\/svg><\/span>\n\t\t\t<\/circle><\/line><\/line><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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School support assists children in their daily school life to enable them to participate as independently as possible in lessons. Depending on the child’s individual support needs, a school support assistant has the appropriate skills and qualifications for the best possible care. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What are the benefits of school support for my child? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/circle><\/line><\/svg><\/span>\n\t\t\t<\/circle><\/line><\/line><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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It enables the child to participate in lessons, supports them with individual challenges, and promotes social and academic learning. The school support assistant accompanies the child, in coordination with the teachers, throughout their entire school day. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Is school support only for children with disabilities? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/circle><\/line><\/svg><\/span>\n\t\t\t<\/circle><\/line><\/line><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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No, school support is not exclusively for children with disabilities. Children with special educational needs, such as those with emotional, social, or learning difficulties, can also receive school support if it enables them to participate better in daily school life. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Who is entitled to support? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/circle><\/line><\/svg><\/span>\n\t\t\t<\/circle><\/line><\/line><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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In principle, all children with physical, mental, or emotional impairments are entitled to school support. The prerequisite is that additional support has been applied for and approved. This usually requires medical reports or psychological assessments. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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For which types of schools can school support be utilized? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/circle><\/line><\/svg><\/span>\n\t\t\t<\/circle><\/line><\/line><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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School support can generally be claimed for various forms of assistance. It can take place in regular classes as well as in special schools. School support is also possible for school activities outside the classroom and for excursions, by arrangement. In addition to use in schools, school support can also be deployed in daycare centers. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Who bears the costs? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/circle><\/line><\/svg><\/span>\n\t\t\t<\/circle><\/line><\/line><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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All costs for school support are usually covered by the youth welfare office (Jugendamt) or the social welfare office (Sozialamt). Approval must be granted for this. Organizational costs for, e.g., introductory meetings or postage for sending applications are not covered. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How do I apply for school support? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/circle><\/line><\/svg><\/span>\n\t\t\t<\/circle><\/line><\/line><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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The application for school support can usually be submitted to the responsible youth welfare office or social welfare office. Further information and contact addresses can be found here<\/a>. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Which documents or proofs are required for the application? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/circle><\/line><\/svg><\/span>\n\t\t\t<\/circle><\/line><\/line><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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To apply for school support, you will need the necessary application forms from the cost bearers. Medical reports or psychological assessments are usually also required. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Can I get help with the application process? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/circle><\/line><\/svg><\/span>\n\t\t\t<\/circle><\/line><\/line><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes, you can receive support with the application. Usually, the youth welfare office, social welfare office, or specialized counseling centers will help you apply for school support and provide information on the required documents and procedures. We are also happy to support you within our capabilities. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Can the application for school support be rejected? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/circle><\/line><\/svg><\/span>\n\t\t\t<\/circle><\/line><\/line><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes, the application can be rejected. In this case, you can file an appeal or seek legal advice. If you do not yet have approval, please contact us in advance to clarify any open questions and accelerate the approval process. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How long does it take to get school support? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/circle><\/line><\/svg><\/span>\n\t\t\t<\/circle><\/line><\/line><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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The approval process lies with the cost bearer; we have no influence over it. We usually find a suitable support person within a few days, or at most a week. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Do I have to reapply for school support every year? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/circle><\/line><\/svg><\/span>\n\t\t\t<\/circle><\/line><\/line><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes, the need usually has to be re-evaluated and reapplied for each school year. The necessary details are communicated by the cost bearer as part of the approval. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Who is responsible for me at the authorities? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/circle><\/line><\/svg><\/span>\n\t\t\t<\/circle><\/line><\/line><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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For all questions regarding integration assistance in the Hildesheim district, please visit the official page for integration assistance for adults with disabilities and for children and young people with physical and mental disabilities.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What happens specifically after approval? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/circle><\/line><\/svg><\/span>\n\t\t\t<\/circle><\/line><\/line><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Once approval is granted, we will take the next step with you: We will find a suitable school support assistant for your child, organize a personal introductory meeting, and coordinate the start date with the school and family. Our goal is to make the transition as smooth and quick as possible. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How does the initial meeting work? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/circle><\/line><\/svg><\/span>\n\t\t\t<\/circle><\/line><\/line><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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The introductory meeting takes place in a relaxed setting. Depending on your preference, it can be at your home, at school, or in our office. During this meeting, the child, parents, and the potential school support assistant get to know each other. We discuss your child’s needs and wishes, clarify any open questions, and jointly assess if there is a good connection. Only when all parties feel comfortable will the start be planned. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Who decides which school support assistant is suitable for my child? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/circle><\/line><\/svg><\/span>\n\t\t\t<\/circle><\/line><\/line><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Before a child can start with one of our school support assistants, a personal introductory meeting takes place, either at the institution, at the family’s home, or in our office. The decision is then made in cooperation with the provider, the school, and often the parents. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Will my child be picked up from home and accompanied to school? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/circle><\/line><\/svg><\/span>\n\t\t\t<\/circle><\/line><\/line><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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As a rule, school support only includes assistance at school and not transportation from home to school. For the school commute, additional assistance such as a transport service can be applied for through the youth welfare office or social welfare office if there is a special need. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How does communication between the provider, school, and family work? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/circle><\/line><\/svg><\/span>\n\t\t\t<\/circle><\/line><\/line><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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We place great importance on regular and open communication. As a provider, we serve as the central point of contact for families, schools, and school support assistants. If there are changes in your child’s behavior, challenges in daily school life, or organizational questions, we are available and act together with all involved parties. Additionally, regular coordination meetings take place as needed. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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As a parent, can I influence the work of the school support assistant? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/circle><\/line><\/svg><\/span>\n\t\t\t<\/circle><\/line><\/line><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes, absolutely. Parents know their child best and are important partners for us. Your feedback on your child’s needs, preferences, and behavior directly influences the work of the school support assistant. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What happens if the school support assistant is absent due to illness or vacation? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/circle><\/line><\/svg><\/span>\n\t\t\t<\/circle><\/line><\/line><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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As a provider, we are responsible for you, the school support assistant, and your child. We usually organize a substitute or alternative solutions. For this purpose, we work with, for example, temporary staff or partner organizations. However, an immediate replacement cannot be guaranteed for short-term absences. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Can the school support assistant be changed if my child or I are dissatisfied? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/circle><\/line><\/svg><\/span>\n\t\t\t<\/circle><\/line><\/line><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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A change is generally possible immediately. Please seek a personal conversation with us and your school support assistant immediately if you notice problems, are unsure, or perceive changes in your child’s behavior. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What happens if my child changes schools? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/circle><\/line><\/svg><\/span>\n\t\t\t<\/circle><\/line><\/line><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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A change of school usually affects the existing approval. Often, the need must be reapplied for and re-examined by the cost bearer. We will accompany you through this process, inform you early, and help you avoid a gap in support. Whether the previous school support assistant can accompany the change depends on various factors, such as the place of residence. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What happens if my child is sick for a longer period? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/circle><\/line><\/svg><\/span>\n\t\t\t<\/circle><\/line><\/line><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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If your child cannot attend school for a longer period due to illness, school support will be suspended during this time. We will remain in contact with you and jointly plan the re-entry as soon as your child is well again. In the case of very long absences, it may be necessary to report this to the cost bearer, depending on the approval. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How do you handle sensitive data and information about my child? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/circle><\/line><\/svg><\/span>\n\t\t\t<\/circle><\/line><\/line><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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The protection of your personal data and that of your child is very important to us. All information is treated confidentially and only passed on to involved specialists as far as necessary for the support. We always act in accordance with the General Data Protection Regulation (GDPR). If you have any questions about data protection, please do not hesitate to contact us. Our current data protection policy can be found here<\/a>. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How can I reach you if there is an urgent problem? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/circle><\/line><\/svg><\/span>\n\t\t\t<\/circle><\/line><\/line><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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We are available for you. Our contact details can be found on this page. For urgent matters, we recommend calling directly. We strive to respond as quickly as possible in such situations and find a solution together with you. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t